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I need to access a deleted blueyonder email account

Dougaldog1
Joining in

It appears my blueyonder email account has been deleted. I need to reopen it to unlock a linked phone account.

2 REPLIES 2

jpeg1
Alessandro Volta

When was it last available? If it's only been closed in the last few days there's a slight possibility that forum staff may be able to assist. Otherwise it will have been completely deleted. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Carley_S
Forum Team
Forum Team

Hi @Dougaldog1 

Welcome to the community forums

Sorry to hear that you're unable to access your blueyonder email. I have not been able to locate any information on our systems Can you confirm, do you have an active broadband account with us? 

If so, do you know if this email was attached to the broadband account? If not, how long ago did you disconnect the broadband account?

Here to help 🙂
Virgin Media Forums Agent
Carley