on 18-04-2022 11:38
Forfour days now I have been unable to access my emails. I try to sign in and then get messages that the screen has timed out or that my emails are not currently available. I can normally get around this by just opening another tab which magically makes everything work, but that has not helped this time.
If I try to look at anything to do with my contract or account online I get error messages too (but I guess that needs to go onto another topic), I have been thinking about going elsewhere due to the costs creeping up and me not watching the amount of TV that I used to, this is just all edging me that bit closer to closing mt account.
TIA
on 19-04-2022 09:25
Are you logging in to your Webmail account or using a Mail app on your device?
If your Webmail account is working properly, the difficulty may be between your account and your device rather than the account itself. If so, I would check the settings on your device to see that they have not been corrupted and they still match the correct settings, including password, for your account.