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I cannot access my blue yonder emails

JaneOlivia1
On our wavelength

on ‎13-08-2021 09:51

I suddenly am unable to access my emails. I am told mail box is unavailable, and to try again in one hour. Happening for hours. This is a nightmare; I am self employed and desperately need access! This is Virgin's fault - not a password issue. I cannot access on my phone either. Please Virgin, do something NOW!

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2 REPLIES 2

JaneOlivia1
On our wavelength

on ‎13-08-2021 10:20

changing my password has not worked for me. I have just returned it to the original. what do i do now, please?? 

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JaneOlivia1
On our wavelength
In response to JaneOlivia1

on ‎13-08-2021 10:35

someone somewhere has fixedit.thanks

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