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How do I create a new email address?

ShaunyG
Tuning in

Hil.

I have been with this company for around 20 years. I still have a blueyonder account, and all working well. However, can someone point me to how to create a new Virgin email here?

Regards

Shaun

8 REPLIES 8

Anonymous
Not applicable

I keep getting BAD REQUEST.

This happens a lot, on all devices and browsers.

🙂

ShaunUntitled.jpg

goslow
Alessandro Volta

See para 2 here

https://www.virginmedia.com/help/billing-and-payments/manage-email-account

existing customers can no longer create new email accounts.

Bad Request

 

😆

goslow
Alessandro Volta

Para 2:

Please note, Virgin Media no longer offers the ability for customers to create new Virgin Media email addresses. Customers with an existing Virgin Media email address will not be affected; their mail account will remain as is.

Anonymous
Not applicable

Good point goslow. Forgot about that service cutback. It's also best not to rely on ISP email addresses as they aren't portable if you switch to a new ISP in the way Outlook and Gmail are. 

I have to say that sucks if it had not been in such small print (ie not advertised at all) I would not have signed up to VM!

Anonymous
Not applicable