I have had issues in the past with my email addresses and they were resolved but now they have returned with a vengeance. I have 6 email addresses but can only see 2, and I can only access 1.
Have they been cancelled? If so can I have them back?
Can you also tell me how to access the others that I can see but not use as apparently I do not have the correct authority.
I appreciate that I can call 150 but thought this board should know that there are still issues.
Is there someone out there from Virgin Media? I have been a customer since Telewest days(1995).
Can you see the addresses you are trying to access in your "My Virgin Media" account?
Just 2 but cant access 1
So the one you cant access in My Vm, change the password, and see if that lets you access it
Are the others legacy accounts (@ntlworld or @virgin.net)?
No joy accessing emails, reset password and still same.
All email addresses are .blueyonder.co.uk including the one I can access.
On holiday just now but will try calling 150 when I get home.
Thanks for your support Kippies