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[Amy14711]

When I'm trying to verify my email address the link isn't working can anybody suggest anything I can do 

[Jodi_S]

Many thanks for coming back to us Amy14711.

Due to this I will get this raised with our IT team and see if there is an alternative way around this for you. I will pop you over a private message, please click on the purple envelope to accept the chat. 

Kind regards Jodi. 

[Jodi_S]

Hi Amy14711,

Just a quick message to say I have now reported this issue to our IT department, they usually take between 5-7 working days to resolve the issue.

I have sent you your IT reference number in a private message, if you would like updates in this time, please use the reference number.

Kind regards Jodi. 

[Jodi_S]

Hi Amy14711,

Just a quick note to advised our IT department have now resolved your email address issues for you. Please can you try to register your new account using your existing email address. You can do so here https://oauth.virginmedia.com/as/authorization.oauth2?scope=openid+web_myvm&response_type=code&redir...

Please let us know if this has been successful.

Kind regards Jodi.