@Sparrowhawk65 wrote:
Is there any way at all that I can retrieve/see any unread emails and/or set up a non-delivery?
You don' t specifically say but I assume that you don't know the password to the email account.
In that case I would suggest you try resetting the password for the email account from here https://my.virginmedia.com/forgot-details/password Enter the email address as the username and follow the prompts.
If you get the error "Unable to find username" that means the webmail account for that address is closed. When VM "delete" an orphan email account they seem to remove access to the webmail account but often they do not get round to deleting the mailbox itself.
Email apps and clients such as Outlook effectively access the mailbox directly rather than via the webmail account, That is why you continued to be able to send and receive emails via Outlook.
If you can reset the password you should be able to access the email account from here https://mail2.virginmedia.com/
However, the long term answer is to get VM to delete the account completely. That way, anyone who sends an email to that address will get an error message back that the account no longer exists.
The Forum Team (VM employees who support this forum) can arrange to get that done for you. One of them will contact you via this thread in the next few days.
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
