on 09-03-2022 19:44
An old email address appears to be hacked
This is currently forwarded to an existing virgin media account
I am unable to sign in or request password change as email address not recognised
on 11-03-2022 14:36
Sorry to hear this @EleanorMorris. Please join me on private message so we can locate your account and discuss this further. You'll see my PM in the top corner of the screen in the envelope icon.
