cancel
Showing results for 
Search instead for 
Did you mean: 

Greyed out email with lines

Nicola17
Joining in

Hi

My email was hacked recently and i have managed to gain access back to it. I have changed my password etc..

When i now login to my email i notice some emails in the inbox are greyed out with 2 lines through them, What does this mean?

2 REPLIES 2

用心棒
Very Insightful Person
Very Insightful Person

Some email clients using IMAP can either move deleted emails to the Trash folder immediately or just mark them as deleted but leave them where they are for permanent deletion later. The latter is the reason for what you are seeing.


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click helpful.jpeg Mark as Helpful Answer and solved, or use thanks.jpeg Kudos to say thanks

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @Nicola17

 

Thanks for posting on our community forum!

 

As advised above, this can be when the emails are being processed for deletion.

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs