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nikkihaggett-27
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Getting access to my Blueyonder emails

Hi,

Please can you help.

When I try to send/receive emails I get the message enter network password.

I’ve entered what we thought was the password and we’ve also reset it to a new one and neither on me works. 

Please can anyone help with this. 

Many thanks

 

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Megan_L
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Re: Getting access to my Blueyonder emails

Hi nikkihaggett-27, 

Thanks for using the forums to get this issue looked into with your email. 

Has this issue suddenly just started recently?

Also, when you try going down the reset password, what happens? 

I have a link here which may help troubleshoot this problem for you, can you please follow the flows and tell me if it helps?

Thanks,

Megan_L