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Jamjul53
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Forbidden Error

Error message Forbidden 403 Virgin Media just reading many people have this problem and you are not fixing it .Why absolutely devastated I have everything stored in my E mails cannot get my car insurances my prescriptions.Who is going to sort this.I was scammed had awful threatening e mails also my Quidco account was hacked and monies taken ,I was locked out of my very account.I have requested a manager call over a week ago I have heard nothing an I T ticket was a raised I have heard nothing .Was put through to the fraud team twice left hanging on to a deadline.So you tell me who is going to sort this.

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Jamjul53
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Forbidden error

Forbidden error when trying to access e mails spent hours and hours on the phone.My E mail was hacked an automatic forwarding was applied by someone I have had money stolen out of my Quidco account ,my very catalogue was locked ,had awful e mails asking for money otherwise they were going to make it public that my husband was watching porn and **bleep**.we don’t have a web cam.I have asked for the fraud team held on for ages no one answered.Waiting now for 9 days for a manager to call heard nothing.Some kind of I t ticket was sent have heard nothing.So who is going to resolve this for me.My husband and I are isolating and rely on my emails for everything.We are both elderly and feel violated.

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Gareth_L
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Re: Forbidden error

Hello Jamjul53

Thank you for your post 

I am very sorry that you have had such an awful experience 

I can have a look at this for you both and put your mind at rest 

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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