on 18-08-2021 20:08
Hi,
I am having trouble signing in to my virgin emails. Have seen your post on her so adding myself
on 18-08-2021 20:25
Hi Claralou,
Welcome to the Community Forums! Thanks for your first post.
Sorry to hear you've been having trouble accessing your email account. I'll pop you over a PM so I can look into this further for you and get some more details 🙂
Look out for my message over at the purple envelope.
Beth
on 19-08-2021 12:09
Hi Claralou,
Thanks for confirming your details with me via PM.
I have now re enabled your mailbox, so you should now be able to access your emails again without any issue. Can you please try signing in again for me and let me know how you get on from here?
Thanks
Beth
on 19-08-2021 12:25
Hi Beth,
That's fantastic thank you. I can now see all my emails
Claire
on 19-08-2021 16:49
Thanks for your reply and update, Claire,
Glad you can now see your emails.
Cheers,
Corey C