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Emails still active after leaving

GMAN73
Fibre optic

Hi all,

I left over 90 days ago and yet emails linked to my closed account are still live.  One email is still live which I deleted many years ago, this was for my brother when he lived with me yet it still forwards to his gmail account (he set it up to autoforward when created).  Other email accounts I deleted not long before I left are still live.

I have sent emails to the accounts in question and none bounce back undelivered.

This seems to be the norm for VM, they are not very good at tidying up closed accounts.

Thanks

3 REPLIES 3

Matthew_ML
Forum Team
Forum Team

Hey GMAN73, thank you for reaching out and I am sorry to hear this.

I am going to send you a PM so we can look at getting these deleted via an IT ticket.

Please look out for the purple envelope. 

Matt - Forum Team


New around here?

Matthew_ML
Forum Team
Forum Team

No problem at all.

Glad we have managed to get this resolved for you, if there is anything I can do for you in the future please do let me know. Thanks 

Matt - Forum Team


New around here?

Matthew_ML
Forum Team
Forum Team

No problem at all.

Please do reach out if you ever need anything going forward, I hope you have a lovely rest of the day. Thanks 

Matt - Forum Team


New around here?