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Forthview
On our wavelength
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Message 11 of 25
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Re: Emails now Plain Text only

That worked! Cheers

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SDC
Super solver
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Message 12 of 25
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Re: Emails now Plain Text only


@Forthview wrote:

That worked! Cheers


That's excellent news, thanks for letting us know, the Community benefits from such feedback.




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MissPasko
Superfast
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Message 13 of 25
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Re: Emails now Plain Text only


@pinkywoo wrote:

I'm having problems with my emails. It is taking almost a minute to open each one then it says they can only be displayed as plain text. With some of them, I've getting a message - 503 ERROR LOADING. I checked the service status and it said there are no problems. Any ideas anyone, please?


Hi there - as the Original Poster of this thread, could you please advise if you are no longer having the problem, and "mark as helpful" one of the posts with advice about clearing the browser history of cookies?  This might confirm to other people searching for a solution and save them posting to this thread as they could solve the problem themselves when they see it worked for you.  Thanks very much!

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pinkywoo
On our wavelength
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Message 14 of 25
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Re: Emails now Plain Text only

Hi MissPasko.

Sorry for not replying earlier. This problem went on for a couple of days. I clear cookies every day anyway but it didn't seem to work for me. I signed in one day and everything was back to normal so not sure why.

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Forum Team
Forum Team
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Message 15 of 25
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Re: Emails now Plain Text only

Hi all,

I'm aware that this issue seems to have abated, thanks to those who helped,but am attempting to find out what may have caused this. Quick question to those who were affected:
Did you have mail forwarding set up at the time?

Regards,


Jen
Forum Team



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Forthview
On our wavelength
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Message 16 of 25
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Re: Emails now Plain Text only

Hi Jen

I did not have email forwarding setup.

Thanks

Kenny

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Forum Team
Forum Team
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Message 17 of 25
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Re: Emails now Plain Text only

Thanks for the reply Kenny, much appreciated Smiley Happy


Jen
Forum Team



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pinkywoo
On our wavelength
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Message 18 of 25
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Re: Emails now Plain Text only

I didn't either.

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Forum Team
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Message 19 of 25
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Re: Emails now Plain Text only

Thanks for the updates all Smiley Happy


Jen
Forum Team



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OutiC
Tuning in
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Message 20 of 25
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Re: Emails now Plain Text only

Clearing the cookies helped for two days, but now the problem is back. Something must have happened at the VM end to cause this. 

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