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Norrie
On our wavelength
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Message 21 of 25
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Re: Emails now Plain Text only

Happening to me as well, started with no message appearing when opening mail, now plain text message.Clearing cookies and cache making no difference.

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Forum Team (Retired) Jen_A
Forum Team (Retired)
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Message 22 of 25
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Re: Emails now Plain Text only

Hi OutiC & Norrie,

What browser are you using please?

Does using a different browser help?


Jen
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OutiC
Tuning in
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Message 23 of 25
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Re: Emails now Plain Text only

I use Google Chrome and have done for years. I haven't tried any other browser because I wouldn't want to start using a different browser when there shouldn't be any reason to change it.

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Forum Team (Retired) Jen_A
Forum Team (Retired)
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Message 24 of 25
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Re: Emails now Plain Text only

I appreciate that, but determining whether or not a different browser displays the same issue would be hugely helpful to us in diagnosing the cause...


Jen
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Superuser
Superuser
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Message 25 of 25
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Re: Emails now Plain Text only

To link two apparently different threads but also displaying similar issues across all of the major browsers:

https://community.virginmedia.com/t5/Email/Email-Connection-timed-out/td-p/3911826/page/2

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