Emails blocked

[Reesey80]

I would really appreciate a response in regards to my emails that you have blocked. Again. This is now beyond a joke and keeps happening and nobody can explain why. Not acceptable when you are waiting for important emails I am told a ticket has been raised but nobody can tell me real timescales. I have important emails I need access to and need them sorting sooner rather than later 

[Reesey80]

I am having the exact same issue and keep being told just reset your password this clearly isn’t working. I have been told a ticket has been raised but no timescales. Interesting it’s not just me. Wonder what’s happening at vm end. 

[Kath_F]

Hi Reesey80, 

Thanks for your post and welcome to the forums. It's great having you on board with us although I'm sorry to hear that you are having an issue gaining access to your emails. We can certainly take a look at things for you. 

In order to do that I will need to pass data protection with you. I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

Thanks,