on 05-07-2022 10:48
The number of emails in my Inbox is increasing, and New Mail flashes. But the emails are not viewable. At the same time I notice a new 'strapline' at the page top with icons for All Applications, Email (7 unread), Address Book and Tasks. I need to have reliable access in view of the charity work I carry out. Help appreciated. I've had to re-set my password about three times over the last few months - this is not workable.
Answered! Go to Answer
on 05-07-2022 12:40
Try he following:
Should that fail to reveal the unread messages then try the following:
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on 05-07-2022 12:40
Try he following:
Should that fail to reveal the unread messages then try the following:
--
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks
on 06-07-2022 09:28
Thanks so much for your help, which was spot on. Why these settings had changed I don't understand, but the only clue seems to be a new layout for the header of the email section. This was a huge worry for me as I do voluntary work for an agency which provides emergency help; I could do without my own emergencies! Thank goodness I eventually got to the Community forum and to your help.