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emharle
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Emails Disappeared

My emails from the last 9 months have vanished. 

I have checked all the folders, and checked using the mobile and desktop sites. 

I really need them back. 

I can't find a customer service number for emails anywhere. 

I have tried calling but there are only options for phone and broadband. 

Please help!

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Graham_A
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Re: Emails Disappeared

Email issues come under the broadband option.

The VM Forum Team should respond here in a day or so, but if the missing information is not in the webmail trash folder then it has gone for good, unless you have an offline backup.

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Graham

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Ashleigh_C
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Re: Emails Disappeared

Hi there @emharle

 

Thank you so much for your first post to our community forums and welcome! 

 

I'm so sorry to hear that this has happened! Can I ask if this is happening on web mail, client mail or both? 

 

Thank you.

Ash_C
Forum Team



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