My emails from the last 9 months have vanished.
I have checked all the folders, and checked using the mobile and desktop sites.
I really need them back.
I can't find a customer service number for emails anywhere.
I have tried calling but there are only options for phone and broadband.
Email issues come under the broadband option.
The VM Forum Team should respond here in a day or so, but if the missing information is not in the webmail trash folder then it has gone for good, unless you have an offline backup.
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Hi there @emharle
Thank you so much for your first post to our community forums and welcome!
I'm so sorry to hear that this has happened! Can I ask if this is happening on web mail, client mail or both?
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