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Db13
Joining in

Just had our hub changed for the new phone system and now we cannot receive or send emails

4 REPLIES 4

Client62
Hero

The new Hub will come with new WiFi name and password.

Check your mobiles and / or laptops have been reconnected to the new Hubs WiFi service.

Carley_S
Forum Team
Forum Team

Hi @Db13 

Welcome back to the community forums. 

Sorry to hear you're having issues with accessing your emails at this time. 

Can you advise that you have access to other internet pages or is it just your emails that are not working? 

Are you able to successfully log into your mailbox?

Here to help 🙂
Virgin Media Forums Agent
Carley

Thank you have got it sorted 

Thanks for the update @Db13.

I'm pleased to hear this has now been resolved for you.

Do please feel free to come back to us if you experience any further issues, and we'll be on hand to assist you.

Kindest regards,

David_Bn