Menu
Reply
  • 1
  • 0
  • 0
petehouse
Just joined
339 Views
Message 1 of 3
Flag for a moderator

Email won’t send

Unable to send mail from iPad or iPhone from ntlworld.com account, problem started this morning, incoming mail doesn’t seem to be affected.

0 Kudos
Reply
Highlighted
  • 1.09K
  • 95
  • 574
MissPasko
Knows their stuff
332 Views
Message 2 of 3
Flag for a moderator

Re: Email won’t send

Assuming you are a VM broadband subscriber, and you can access your billing account at My Virgin Media AND that your email addresses are linked to the billing account (see my profile and manage accounts tabs), then try this thread which contains advice for getting the settings correct on Apple products.

https://community.virginmedia.com/t5/Email/Ipad-Iphone-SMTP-why-deleting-and-recreating-an-account-D...


~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~

If you want to say thanks > click 'Kudos'.
Have we solved your issue? > click 'Mark as Helpful Answer'
  • 105
  • 2
  • 4
Forum Team
Forum Team
301 Views
Message 3 of 3
Flag for a moderator

Re: Email won’t send

Hi Pete. Thanks for reaching out. Is this sorted out? Were you able to send emails? Let us know. ^Ellen_C

0 Kudos
Reply