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petehouse
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Email won’t send

Unable to send mail from iPad or iPhone from ntlworld.com account, problem started this morning, incoming mail doesn’t seem to be affected.

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MissPasko
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Message 2 of 3
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Re: Email won’t send

Assuming you are a VM broadband subscriber, and you can access your billing account at My Virgin Media AND that your email addresses are linked to the billing account (see my profile and manage accounts tabs), then try this thread which contains advice for getting the settings correct on Apple products.

https://community.virginmedia.com/t5/Email/Ipad-Iphone-SMTP-why-deleting-and-recreating-an-account-D...


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Forum Team
Forum Team
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Re: Email won’t send

Hi Pete. Thanks for reaching out. Is this sorted out? Were you able to send emails? Let us know. ^Ellen_C

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