@Joedzn wrote:
- Following on from our quest to transfer our account into a different name through the My Rates scheme We now have a new question regarding emails following the transfer
Virgin Media have a "Move and Transfer" facility for email accounts. This is really meant for the situation where a VM customer closes their existing VM broadband account and then opens a new one but wants to keep the VM email addresses from their old VM account.
That "Move and Transfer" means that all their old email addresses get moved across to the new VM account and as a result any email addresses that have been set up on their new VM broadband account are deleted.
As far as answering your specific questions, I am sorry but when I read through your previous posts I am not sure if you (or your brother) are proposing to:
a) keep your brother's account going and close your father's account
b) close you brother's existing account but put your father's account into your brother's name.
However whichever way the move of email addresses goes, you will lose one set of email accounts, either those on your father's account or those on your brother's account. You won't be able to keep both.
However, there is a third possibility:
c) you are proposing to keep both VM accounts going but just transfer your father's account over to your brother. if that is your plan the various email accounts could remain linked to their respective VM broadband accounts, although that itself could have its own complications for the family.
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
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