Email settings for Outlook 2019

[pig]

hi all,

i have a problem with windows 10 crashing so i done the mistake for reinstalling it 

so i got a new office 2019 so my problem is when i try imap settings i can not setup my emails .

tried the community help pages but my setting are the same.

POP3 works fine .but not with imap with i was using before.

any one had any luck with outlook 2019 and imap ?

thank you all

[Sololobo]

https://www.virginmedia.com/help/virgin-media-mail-how-to-use-email-with-mail-clients

Note:

Have a look at this article https://www.dummies.com/software/microsoft-office/outlook/whats-new-in-outlook-2019/ and the section titled . . . But Trickier Advanced Account Setup. 

Follow the instructions 1 to 7 under Here’s where it gets tricky. To get at the actual mail server settings, you have to use the Repair command, like this: using the information noted below.

POP Access (Incoming)

• Server Name: pop3.virginmedia.com
• User Name: Your full email address
• Connection Security: SSL/TLS
• Authentication: Normal password
• Port: 995

Or

IMAP Access (Incoming)

• Server Name: imap.virginmedia.com
• User Name: Your full email address
• Connection Security: SSL/TLS
• Authentication method: Normal password
• Port: 993

Outgoing Server (SMTP)

• Server Name: smtp.virginmedia.com
• Connection security: SSL/TLS
• Authentication method: Normal password
• User Name: Your full email address
• Port: 465

[pig]

thank you  Sololobo 

i managed to get this update and running now. 

i have to use these steps 

1. go to control app.

2 goto  mail app

3 .email setup

4 click on new 

5 entre all details plus these settings

IMAP Access (Incoming)

• Server Name: imap.virginmedia.com
• User Name: Your full email address
• Connection Security: SSL/TLS
• Authentication method: Normal password
• Port: 993

Outgoing Server (SMTP)

• Server Name: smtp.virginmedia.com
• Connection security: SSL/TLS
• Authentication method: Normal password
• User Name: Your full email address
• Port: 465

this way worked straight away

[Steven_L]

Hey @pig

Welcome to the community and thanks for taking the time to post on our forums.

We're glad that you have been able to get this resolved with the advice from @Sololobo.

Regards

Steven_L.