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sbarrott
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Email problems..

Hi,

Having to act on behalf of both my parents, one with an ntlworld email and one with a virgin media account. Both cannot access their emails and have been asked to wait an hour and try again or contact virgin media. 

I have done both the above this morning and neither have worked - could somebody help unlock the email accounts, please.

Thank you.

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Natalie_L
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Re: Email problems..

Hi sbarrott, 

 

Welcome to the Forums and thank you for posting.

 

I am sorry to hear both of your parents are experiencing issues with their email addresses. 

It sounds like we will need to enable them from our side but in order to do this I will need to confirm a few details via private message. 

 

This message will be available via the purple envelope on the top right of this page. 

 

Speak soon, 

 

 

Nat
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