Email/password not recognised

[Jaydelouisedalb]

I have tried logging into both my broadband and mobile accounts with an email I know is right but all I keep getting is email password not recognised any help please and thank you 🙂 

[Tom_F]

Hi Jaydelouisedalb, thanks for getting in touch.

Sorry to hear you've had some issues signing in to your online accounts. If you have already registered and accessed the accounts before then it's strange this would happen - please get back to me via PM (the purple envelope icon) and we'll be able to take a closer look into it for you.

Tom