i cannot access emails for my virginmedia account. Is there any problems please?
Have you checked the service status in your area ?
Check here https://www.virginmedia.com/help/service-status
Yes and it says no problems
@daybreak2404 What error message are you seeing when trying to access your email via the VM webmail page? https://mail2.virginmedia.com/
If it is the mailbox unavailable one then try following the instructions set out here: Email accounts locked, mailbox unable, unable to a... - Virgin Media Community - 4808847
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Thanks for that info
I’ve done all it says and I’m getting this.?
I deleted the account and added it again. All working now. Thank you
Thanks very much for getting back to us, I'm glad to hear that deleting the account and re-adding it has worked for you. Thanks for letting us know! If you experience any further issues, please do get back in touch 🙂