Email not working

[stidge]

For the last 3 days I can't access my email from my phone or via Outlook

To begin with I couldn't access via webmail on the Virgin Media website but that is now working. 

I have tried changing the password but it is still not accessible. 

Please can you help

Thanks

Steve

[Corey_C]

Thanks for your post and welcome to the Community Forums, Steve,

If the password change did not work I'll need to confirm your account information. I've sent you a private message.

Cheers,

Corey C