Email not accessible

[GeoffLove]

I can't access my blueyonder email from my PC (outlook) or my iphone and webmail appears unavailable. The virgin status page says broadband status is fine with no issues. I've tried resetting the router.

Anyone else?

[stevem999]

Yes, same, error messages about server encryption not being supported, only failed in the last 20 mins - nothing showing on Service Status yet but there is no longer an 'email' section of that screen.

[GeoffLove]

Yes - same error messages here.

[timbo42]

Yeah me too - both via the web page or via a client. I assume its a general fault everywhere, possibly maintenance they didn't tell anyone about?

[scurtis]

Yes, problem here too.

Can't access webmail on Windows or Android.

On Windows 10 (Firefox), getting message "Secure Connection Failed .... PR_END_OF_FILE_ERROR"

Sue.

[ravenstar68]

Checking the servers directly using curl - it looks as if there is a general issue at present.  I'm seeing connections dropped at the start of the SSL handshake.

Is affecting Webmail, IMAP, SMTP, and POP3 as well.

Timing is probably the worst time it could be as VM are unlikely to have anyone monitoring Forum now until tomorrow morning.

Tim

[scurtis]

I've got access again now. Looks like someone was paying attention! Hope it's not an intermittent thing, though.

Thanks, Tim.

Sue.

[GeoffLove]

Yes. I’m back in now.