4 weeks ago
Is there are problem with virgin email at the minute? I haven't been able to access my emails for 3 days now? I need to get into them.
No, there isn't a general problem with VM email.
Can you confirm that you have a current VM broadband account to which the email address concerned is attached?
What message do you get when you try and access your email via VM webmail:
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
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no i'm not and i've read all the stories about it. but to just be cut off is disgusting. NOT NOTICE AT ALL!!!
I need access to them to move stuff over and of course I can't get hold of anyone by email or phone to talk to them about it
Sorry to hear this
Can you please confirm if you are still an active Customer
What was the last part of the email address