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gailhible
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Email not accessible

Is there are problem with virgin email at the minute?  I haven't been able to access my emails for 3 days now?  I need to get into them.

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Graham_A
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Re: Email not accessible

No, there isn't a general problem with VM email.

Can you confirm that you have a current VM broadband account to which the email address concerned is attached?

What message do you get when you try and access your email via VM webmail:

https://mail2.virginmedia.com/

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Graham

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gailhible
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Re: Email not accessible

no i'm not and i've read all the stories about it.  but to just be cut off is disgusting.  NOT NOTICE AT ALL!!!

 

I need access to them to move stuff over and of course I can't get hold of anyone by email or phone to talk to them about it

Gareth_L
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Re: Email not accessible

Hello gailhible

Sorry to hear this

Can you please confirm if you are still an active Customer 

What was the last part of the email address 

Gareth_L

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