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Email not accessible

gailhible
Tuning in

Is there are problem with virgin email at the minute?  I haven't been able to access my emails for 3 days now?  I need to get into them.

3 REPLIES 3

Graham_A
Very Insightful Person
Very Insightful Person

No, there isn't a general problem with VM email.

Can you confirm that you have a current VM broadband account to which the email address concerned is attached?

What message do you get when you try and access your email via VM webmail:

https://mail2.virginmedia.com/

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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no i'm not and i've read all the stories about it.  but to just be cut off is disgusting.  NOT NOTICE AT ALL!!!

 

I need access to them to move stuff over and of course I can't get hold of anyone by email or phone to talk to them about it

Gareth_L
Forum Team
Forum Team

Hello gailhible

Sorry to hear this

Can you please confirm if you are still an active Customer 

What was the last part of the email address 

Gareth_L