on 06-11-2021 07:13
Am I the only one who can't access my emails or is it something that VM are aware of?
Your mailbox is not available at the moment.
Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.
If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.
[MOD EDIT: Subject title changed for clarity]
on 06-11-2021 09:48
@WHITELIONX wrote:Am I the only one who can't access my emails or is it something that VM are aware of?
I apologise but I had to laugh at that simply because this email forum has been close to melt down for the last couple of weeks due to the number of people reporting that "mailbox unavailable" error. So, to be serious, no, you are definitely not the only one!
The advice from Virgin Media on how to regain access to your account is posted here https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...
Read through that for the full details but to sum up it says:
If after doing that you still get the same "Mailbox unavailable" error then post back here because it will need action by VM to unlock the account. One of the Forum team (VM employees who support this forum) will take it up on your behalf.
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
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on 06-11-2021 10:26
on 06-11-2021 11:18
on 06-11-2021 11:22
on 06-11-2021 12:33
Thanks for coming back with the good news.
BTW in your first post you never mentioned it was a brand new pc 😉
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 07-11-2021 12:49
Glad to hear that your issues have now been resolved, please let us know if you have any further issues with your services.
Regards,
Steven_L