on 26-08-2021 22:45
Primary email address down since midday, no access from client devices or webmail.
on 26-08-2021 23:37
Actually I think it was soon after 5pm, not midday.
on 28-08-2021 10:06
Hi Gloon,
Thank you for reaching out to us here on the Community.
I am sorry to hear you are experiencing issues with your email service.
Are you still experiencing this issue today? If so, can you please confirm if you are getting any error messages when attempting to login?
Thanks
on 31-08-2021 13:01
Was away for weekend, but yes still no mailbox
Outlook says:
Webmail says
IOS says account error.
Now I am home, once sorted I will call it in.
on 31-08-2021 14:11
Apparently my password has appeared in a password leak somewhere, so the mailbox was taken offline.
Would have been great if one of our other mailboxes or phone had been used to communicate this to us.. but it is back online now.
on 01-09-2021 14:18
Hi Gloon,
We're glad to hear this has all been resolved for you.
^Martin