on 05-03-2024 13:36
I have had to have a 3rd party email as my username as an extra layer of security as VM have been compromised on my main personal email.
I have used the advised settings, but neither Thunderbird nor EMclient work. All other Virgin media emails work without 2 stage verification, as do all other emails.
Can you help? As I am missing important emails as I am not used to signing in to webmail(I have too many emails for clients to do this anyway)
Thanks in anticipation, Graeme.
on 05-03-2024 14:14
The third party username is only used when logging into VM webmail and the My VM account.
For email client access the username remains the full VM email address.
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