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doc
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Email account hacked/compromised, CAN'T get area to change password!

To change my email password I end up here

https://my.virginmedia.com/holding/

Then when I click on 'If your email address ends in @blueyonder.co.uk click here'

https://mail.blueyonder.co.uk/ = 'This site can’t be reached'

 

 

 

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Re: Email account hacked/compromised, CAN'T get area to change password!


@doc wrote:

To change my email password I end up here

https://my.virginmedia.com/holding/

Then when I click on 'If your email address ends in @blueyonder.co.uk click here'

https://mail.blueyonder.co.uk/ = 'This site can’t be reached'

 

 

 


The My Virgin Media area that you need to access to change your email password appears to be down for maintenance of some sort.  You will need to wait for that to finish before you can proceed. 

You should be able to access your email account from this link https://mail2.virginmedia.com/, but you won't be able to change the password that way.

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Graham
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