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Email Locked

Matstermatt
Tuning in

on ‎09-12-2021 19:43

I am trying to get into my email inbox on the Web but it says it is locked and to try back in an hour. I see this is a recurring problem and VM people have assisted on here. 

 

Please help I have an email in there I need access to.

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2 REPLIES 2

Graham_A
Very Insightful Person
Very Insightful Person

on ‎09-12-2021 20:04

@Matstermatt 

https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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Corey_C
Moderator
Moderator

on ‎10-12-2021 20:39

Thanks for your post and for reaching out to the Community Forums, Matstermatt,

 

Sorry to hear that you're having email issues. Have you been able to regain access since your post? You can also reset your login here: https://my.virginmedia.com/forgot-details/password

Let us know if you need any further help

 

Cheers,

Corey C

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