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Email Has Been Deleted

Katefur
Joining in

Hi

Some time this morning my most of my Virginmedia Inbox and the Deleted Messages folder were deleted. There's no sign of these emails on either my iPhone or in my online Virginmedia account. I assure you that I did not do this.

Has anyone else experienced email issues today?

1 ACCEPTED SOLUTION

Accepted Solutions

Tom_W1
Forum Team
Forum Team

Hi @Katefur thanks for your reply although I'm sorry to hear your deleted folder has been deleted.

How are things today for you, has this issue been resolved or is there still no sign of this, particularly in your webmail on My Virgin Media?

Many thanks

Tom_W

See where this Helpful Answer was posted

3 REPLIES 3

Tom_W1
Forum Team
Forum Team

Hi @Katefur thanks for your reply although I'm sorry to hear your deleted folder has been deleted.

How are things today for you, has this issue been resolved or is there still no sign of this, particularly in your webmail on My Virgin Media?

Many thanks

Tom_W

Hi Tom

Unfortunately, there's no sign of anything other than a few emails from May 2022. It's rather odd!

Gareth_L
Forum Team
Forum Team

HI Katefur. 

Sorry to hear this has happened, 

Any emails that were in the deleted inbox will vanish after 30 days.

Regarding the rest, do you have any Auto forwarding rules set up?

Gareth_L