Email Disabled

[NTB1]

Can Not access Email, stopped working after sending message.  Tried changing passcode. not luck.......

Error

Your e-mail account [deleted]@ntlworld.com was disabled due to invalid credentials. Please edit the account and enter correct credentials to enable it again

[MOD EDIT: Personal and private information has been removed from this post.]

[NTB1]

Have very urgent emails to reply to but unable to gain access, keep getting try in one hour

[Zak_M]

Good morning @NTB1, 

Welcome to the forums and thank you for taking the time to post. 

I am sorry to hear that you have had some issues with your services. 

Are you able to let me know are you still a virgin media customer? 

Kind regards,

Zak_M