on 19-03-2024 08:20
I have recently discovered my virgin media email has been hacked into and they are requesting password resets from various accounts I have set up with this email. They have now also changed my username and password to this email so I can no longer log into it. Is there a way I can lock or delete this email account?
on 19-03-2024 08:48
Hello Charlie24,
We're sorry to hear of the email account issues and problems resulting from this, we appreciate you reaching out via the forums and welcome to the community.
We're happy to help with this and I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message. For other users searching for or experiencing similar, we have help here for issues of this nature.
Rob