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E-Mail Deliverability Testing

postmaster2022
Joining in

Good day.

I am troubleshooting failed e-mail deliveries to ***.***@ntlworld.com addresses. I would like to send some test e-mails without having to disturb actual users, and it seems there's no way for me to create a new ntlworld.com account myself.

Is there an address reserved for testing? test@ntlworld.com perhaps?

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

用心棒
Very Insightful Person
Very Insightful Person

Regrettably (AFAIK):

  • there are no such test email addresses
  • for sometime it has not been possible to create ntlworld.com, virgin.net, blueyonder.co.uk  email addresses and since May 2022 virginmedia.com, i.e. it is no longer possible to create new Virgin Media email addresses

What issues are you seeing and does the failed delivery result in a message from Virgin Media's SMTP server?

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I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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See where this Helpful Answer was posted

2 REPLIES 2

用心棒
Very Insightful Person
Very Insightful Person

Regrettably (AFAIK):

  • there are no such test email addresses
  • for sometime it has not been possible to create ntlworld.com, virgin.net, blueyonder.co.uk  email addresses and since May 2022 virginmedia.com, i.e. it is no longer possible to create new Virgin Media email addresses

What issues are you seeing and does the failed delivery result in a message from Virgin Media's SMTP server?

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click helpful.jpeg Mark as Helpful Answer and solved, or use thanks.jpeg Kudos to say thanks

It was an issue with our DMARC / DNS server, which should now be fixed.

We will just have to wait and see then.

Thanks!