Does not sort the problem though

[daveg3]

As someone sending out 100 emails to genuine club members who wish to receive them other than leaving Virgin and going elsewhere how can i stop this happening???

Who do i speak to?

My  anti malware and anti virus all working fine and i am very suspicious of any email i get!!!

Daveg

[Corey_C]

Hi daveg3,

It looks like we have replied to your other post of the same query.

Cheers,

Corey C

[coenoby · Accepted solution]

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@daveg3 wrote:

As someone sending out 100 emails to genuine club members who wish to receive them other than leaving Virgin and going elsewhere how can i stop this happening???

Unfortunately, Virgin Media seem to have removed the link to their Help Sheet which went into great detail on the sending limits of a VM email account. It was here https://www.virginmedia.com/help/virgin-media-mail-email-sending-limits but good luck finding it. I cannot! 😕

However, as far as I know  the limit when you send from an email app or client (such as Outlook for example) is.  or at least was,exactly 100 recipients per message but sending emails using the VM webmail service the limit was 500 recipients.

However, in addition to those individual message limits VM also enforce daily and hourly sending limits. Those can be quite low if you are sending from overseas but from your own home network it is rarely an issue. As far as I am aware the details of those daily limits are not publicly available.

Coenoby

[daveg3]

thanks it seems to have stopped now so fingers crossed.

[Paulina_Z]

Hi @daveg3,

Thanks for coming back to us. We're glad to hear that this issue has now stopped. 

Please keep us updated on how you're getting on and let us know if you need any further assistance, and we'll do all we can to help. 🙂

Thank you.