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JD77
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Deleting old blueyonder email account

Hello, I used to be a customer but changed provider due to location. Recently I noticed emails being sent from my account to addresses I don't recognise (e.g. Russia) and emails received saying my passwords had been reset for other suppliers such as Amazon etc. Clearly hacked!

I am unable to log on through the virgin media website as it says it doesn’t recognise my details, but I am able to send and receive emails for this account from my phone's email app.

How can I go about having this email account deleted so the hackers cant view or use it?

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Re: Deleting old blueyonder email account

Sorry to hear that you've been hacked JD77.

 

We are having issues with our email function at the moment, so you wont be able to get in right now.

 

I can send you a private message to ask for a few details and get this email address deleted from our system.  Please respond to the private message and we can get this looked into. 

 

Thanks

Steven_L