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Deleted email account accidentally

Sarahandgraeme
Joining in
  • This evening I have managed to accidentally delete my virgin media email account, which is my main email for everything. I’ve tried to find ways of retrieving it, signing in etc and I cannot find anyway to get it back. It was the email address where I receive all of my virgin mobile emails 

Is there a way that I can have my email account restored/retrieved? 

1 REPLY 1

Kath_F
Forum Team
Forum Team

Hi Sarahandgraeme, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear that you've accidentally deleted your Virgin Media email address. 

We'd love to take a look in to things but have been unable to locate you on our systems using your forum credentials. We will need to confirm some information with you in order for us to proceed with checks. 

I have sent you a direct message to allow us to do this with you in a private space. Just click on the little envelope at the top right-hand side of the page to access your inbox.

Thanks,

Kath_F
Forum Team

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