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kirkymoo
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Deleted Email from Account in Error

Hello,

 

I have accidentally deleted a secondary email from my Virgin Media Account in error, how can I re-instate the email?

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MissPasko
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Re: Deleted Email from Account in Error

Probably not possible - the Forum Team will be able to check for certain and raise this with the IT people if there is any chance.

In the meantime - test the email address at mailtester.com and see if the result is red or green.  Then let the Forum Team know when they contact you in this thread.  Don't give personal details on the open forum - they will send you a private message.  Good luck.


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kirkymoo
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Re: Deleted Email from Account in Error

Thank you tested and it came back green - fingers crossed.

 

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kirkymoo
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Re: Deleted Email from Account in Error

Is there anyone from Virgin Media on here that can help me find out if I can re-instate an email address that I have deleted in error?
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Forum Team
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Re: Deleted Email from Account in Error

Hi kirkymoo,

 

Thank you for reaching out to us in our community, I am sorry to be the bearer of bad news however once it is deleted there is no getting it back.

 

Kind regards

 

Paul.

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