Delete old ntlworld.com email address and account

[Whaddon43]

I have an old ntlworld.com email address that still appears to be working and would like to have it deleted. I an no longer a VM customer so cannot access email to change password. I want it deleting.

[Zach_R]

Hi @Whaddon43,

Thank you for your post and welcome to our community forums. We're here to help.

I'm very sorry to hear that you're struggling to delete/deactivate an old email address. So that I can assist you further, I'm going to send you a private message in a few moments. Please respond to this when you can and we'll proceed from there with this.

Thanks,
 

[Zach_R]

Hi @Whaddon43,

Thank you for getting back to me so promptly via private message so that we could assist you further. I'm glad that we were able to reach a resolution to your concerns.

Please do let us know if there's anything more that we can assist you with.

Thanks,