on 29-06-2021 12:47
I wonder if you can help. I have an ancient Blueyonder email account. It appears that this account has been hacked and is being used to reset passwords on other accounts. I think I have changed all of them now but as an extra level of security, I would ask that you delete this email address. I am unable to reset the password for this email address as I am no longer a VM customer.
Many thanks in advance for any assistance you can provide
John
on 29-06-2021 14:52
Hi @jhdunthorne, thanks for posting and welcome to our community.
Sorry to hear you're having ongoing issues with an old email address. To enable me to look into to this and honour your request I am going to send you a private message.
Regards
Lee_R
on 05-07-2021 16:51
Hi @jhdunthorne
Just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.
Regards
Lee_R