Create New Accounts

[torchomatic]

Can we no longer create new email sub accounts?  i wanted to create an account just to sign up to a particular mailing list as I don't want to use my main Virgin one.  I went into my account and clicked create account, added a new email address, yet it then said it had sent an invite!  If another person happens to have this address, will they be able to access my account now?

Has new email creation been stopped?

[torchomatic]

Hi Gareth

No, still the same unfortunately.  I have tried all the virus scan and password changing things,  but still cannot access.

Could you help?

[Ilyas_Y]

Hey there @torchomatic, thanks for the update regarding the MyVM / email profile.

I'm sorry to hear you're still not able to access it.
I will try my best to assist and get the issue resolved.
Watch out for the purple envelope inviting you in for a private message.

Kind regards.