Yes I can still receive emails in Outlook. And I've completely re-installed office to try and get around the problem yet it still exists. And the fact that I have this account on two separate computers with different versions of Office and both have the same problem indicates it must be a VM issue somewhere?
Edit: Also note that the "Forgotten Password" still takes me to the maintenance page.
While I won't disagree that this is happening at the VM end, I would argue that it's not a full server breakdown. Rather it's a problem with some accounts.
How can I say this?
Well one of the first things I do prior to making these pronouncements is check the server with my own account. If it's a server issue, everyone's account would be down, yet I am able to send an email using smtp.virginmedia.com
Also over the years I've also looked at SMTP closely, and one of the things I've come to understand that although it may seem counter-intuitive not every apparent password failure is actually password related. In fact there are actually about 12 different errors that can result in a password rejection but only one error that's actually down to a wrong password.
@Cavallino - With that in mind I ask that you start your own thread and use the Outlook Error logging method mentioned earlier in this thread to confirm the error message you are getting. - as a reminder the link to my post on how to do this is here.
I concur with ravenstar68 on this point. It is clearly not a widespread issue otherwise this forum would have been much busier than it has been. I have noticed a few connection errors with my blueyonder access via email clients during the day but none have lasted more than a few minutes.
However, there does some to be something going on that is causing problems for some users - VM have acknowledged this but it will be much later in the day before they can report back on any issues.
_________________________________________________________ Graham I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.