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jonH68
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Close old ntlworld.com email account

Please can someone advise how to close an old @ntlworld.com email account.

Many thanks.

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Superuser
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Message 2 of 7
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Re: Close old ntlworld.com email account

Same advice as here - domain of account irrelevant:

https://community.virginmedia.com/t5/Email/Closing-virgin-net-email-account/td-p/3925575

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MissPasko
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Re: Close old ntlworld.com email account

p.s.  Thank you for starting your own thread.  This helps the community and the Forum Team monitor and process each case individually. 🙂


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jonH68
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Re: Close old ntlworld.com email account

Thank you for your replies.

Just wondering how long it usually takes for a member of the Forum Team to make contact to arrange the closure of my old email account ?

Many thanks,

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MissPasko
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Message 5 of 7
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Re: Close old ntlworld.com email account

Oh dear ! i think the Forum Team missed this one - they had a change of some sort in the offices - moved to a new centre, new job roles, that is the impression I get.  I'm sure they'll find it now that you've bumped it - and a Super User will be along to refer it to their attention.

In fact, recently, they've been replying within the hour!


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Superuser
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Message 6 of 7
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Re: Close old ntlworld.com email account

@ModTeam Missed one

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Forum Team (Retired) Jen_A
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Message 7 of 7
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Re: Close old ntlworld.com email account

Hi jonH68,

Sorry we missed this. I'll gladly help - just reply to my PM'd request for details (purple envelope top right). I'll keep an eye out for your reply 🙂


Jen
Forum Team