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Missusmermaid21
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Close an old email account

I have an old virgin email account that continues to forward mail to a new account. I am no longer a virgin customer but I need to close the account formally as it’s shown up on a credit report as a Phishing risk. Can you help please?
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Very Insightful Person
Very Insightful Person
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Message 2 of 4
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Re: Close an old email account

Wait here for the Forum Team to respond , in about a week. They will sort it for you. Don't post again as you will go to the back of the queue.


As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Forum Team (Retired) Jen_A
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Message 3 of 4
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Re: Close an old email account

Hi Missusmermaid21,

We can get this removed for you. I'll need some information as requested in my PM (purple envelope, top right). Please reply when you can 🙂


Jen
Forum Team



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Forum Team (Retired) Jen_A
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Re: Close an old email account

Just to confirm - this is now sorted out, confirmation as per my PM 🙂

Kind wishes,


Jen
Forum Team



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