As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.
Click to learn more about VIP
Use Kudos to say thanks
Mark as Helpful Answer if I've helped
We can get this removed for you. I'll need some information as requested in my PM (purple envelope, top right). Please reply when you can 🙂
Just to confirm - this is now sorted out, confirmation as per my PM 🙂