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Cant access webmail on either of my ntlworld accounts. works on gmail

NightChills
Joining in

For the last week I havent been able to access my Emails using Virgin medias webmail. I sign into my virgin media and there is no option to goto mailbox. 
Ive tried using mail.virginmedia.com as well and I just get connection error.

I can still access the emails on my phone but its often awkward trying to use them from there.
Ive tried using different browsers and still have the same result

anyone else having the same issue ?

1 REPLY 1

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @NightChills 

 

Thanks for posting on our community forum and so sorry to hear about the issues you're experiencing with your email

 

I am going to drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a message from myself.

 

Regards

Travis_M
Forum Team

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